Friendliness

Oops I forgot to post yesterday, well I forgot up to a certain time and then I was too tired, so here is my post for Wednesday 11th January. On Wednesday I was grateful for friendly staff behind counters and service desks. My husband and I had to visit the doctor's and the woman behind the counter was very friendly and helpful and it made me think of all the times we have had to deal with sour faced, unfriendly, rude and bored staff. Isn't it nice and refreshing when you get someone with positive and effective customer service skills. It's not rocket science is it, it simply means you have to be friendly to customers/people with a smile on your face.
So smile and be friendly, it makes you feel good as well as making others feel good.
Steph

The Meaning of Friendliness:
Friendliness is being open toward other people, taking the risk of inviting them into relationship with you. It means being curious, warm and inviting toward people you don't know well and letting yourself be vulnerable and interdependent with people you do.